Hiring an interior decorator just got easier for everyone with the advent of e-design. Here are some commonly asked questions I get about the service, and why it is such a viable solution for many who want a designer look without the designer-look price tag!

1. What makes E-Design stand out from a full-service interior design firm?

E-Design is a virtual service that saves time, money, and the environment. By communicating with clients online and via FaceTime or Skype, we develop a complete design plan for their interiors that perfectly matches their style, needs, and budget – all without the need to travel to the home or to our vendors.

These days we even buy our groceries and get medical care online when we need it. This seemed like a wonderful, sustainable new direction to pursue!

Interview with an E-designer
Photo by Dane Deaner on Unsplash

 

2. What inspired you to start this business?

I have been a professional home stager since 2010 and loved helping people create a beautiful house to sell, but longed for the opportunity to help people who are creating the home they want to keep! These days we even buy our groceries and get medical care online when we need it. This seemed like a wonderful, sustainable new direction to pursue!

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3. What do you love most about your work?

I love when clients see their first concept board. They go from slight skepticism to comments like, “I didn’t know my room could look like THAT!”

Taking images of a room that looks hopeless or dated, and then creating a beautiful, purposeful environment for my clients is very gratifying!

 

4. What is the best feedback you have ever received from a customer?

One of my clients was the nicest lady. She had renovated her old condo with lovely finishes but needed inspiration with selecting furniture. Her response to the design I did for her was, “this looks like ME!” To make someone feel at home in their home! No words!

Interview with an E-designer
Photo by Roberto Nickson on Unsplash

 

5. So this is done all online? How does that work if you aren’t there in person to actually see and get a feel for what can be done?

I have a very comprehensive process for addressing the area and needs of a space. I begin by having my client complete a questionnaire which includes uploading photos and measurements of the room.

To make someone feel at home in their home! No words!

We then do a 30-minute consultation call via Facetime or Skype. Clients tell me what they feel is wrong with the space, as well as what is right with it. They tell me their vision for how they want to use the room, and styles and colors they are drawn to.

From this information, I can easily draw a floor plan and create both a 2-d and 3-d concept board. I source furnishings, artwork, accessories, and finishes for them and develop a master product list with pricing and direct links to purchase the products.

They have the ability to give feedback and make revisions and I send them the final design with updated links straight to their inbox!

Interview with an E-designer
Photo by Anete Lūsiņa on Unsplash

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6. How long does all this take?

Depending on the scope of work I am generally running about 7-14 days turn-around time from start to the initial concept, then allow 14 days for revisions, and another 14 for the final product.

I love when clients see their first concept board. They go from slight skepticism to comments like, “I didn’t know my room could look like THAT!”

7. How much time do I need to coordinate with you?

The only thing we really need to coordinate schedule-wise is our Facetime call because you will need to be in the rooms for that so you can “show me around!” This is really helpful for people whose schedules are kind of fluid.

Once we coordinate the call our remaining communication is usually via text, email, and through the design platform itself.

 

8. How do you get paid?

The consultation call is complimentary and I am paid a flat fee up front based on the design package the client purchases after the consult. I also create custom proposals if the needs of my customer are not addressed in one of my predefined packages.

Taking images of a room that looks hopeless or dated, and then creating a beautiful, purposeful environment for my clients is very gratifying!

 

Interview with an E-Designer
Photo by bruce mars from Pexels

9. Do you actually tell me how and what to do and where to place things or just send ideas? How much of the decorating process is done by you?

I generally include a floor plan for each space to show where everything goes.

The master product list gives my clients the ability to order items themselves online. The list gives a total for each room along with pricing for each item, and I keep that total well within the budget the client has specified. They are in no way obligated to make those purchases, but it gives them a very detailed plan to work through to accomplish the look they want.

The design boards I create for them show how each piece will actually look in context with the room and remaining furnishings.

I also give extensive notes on my design rationale, and how-to guides to make placement and installation a breeze.

So, there you have it! For more information and another perspective on e-design,
take a look at an article I found on This Old House’s website.

 

Enjoy!

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PS: Think E-Design might be for you?

Why not book a complimentary consultation call?
Click here to make an appointment with me on my online planner!

Looking forward! Joyce

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To get more information on my specific e-design process, visit my home page here.